Find solutions to common issues and get help with using RippleCore effectively.
Check that you're using the correct email address and password. If you've forgotten your password, use the "Forgot Password" link.
Check your email for the activation link. If you didn't receive it, check your spam folder or contact support.
Ensure all required fields are filled out. Check your internet connection and try again. Contact support if the issue persists.
Supported formats: JPG, PNG, PDF (max 10MB). Check file size and format before uploading.
Ensure you have sufficient evidence data. Some frameworks require minimum activity levels. Contact support for assistance.
Check that your evidence is properly categorized and verified. Incomplete entries may not appear in compliance reports.
Clear your browser cache and cookies. Try using a different browser or device. Check your internet connection speed.
Ensure you have the latest app version. Restart the app or try logging out and back in.
Upgrade your plan or remove inactive users. Contact sales for assistance with plan changes.
Check your billing dashboard or contact our support team for billing-related inquiries.
Can't find the answer you're looking for? Our support team is here to help.